Shipping policy

Own Intimacy is operated by Crown Maven LLC. Orders are fulfilled through our U.S. distribution center.

Where we ship

We offer worldwide delivery where a carrier can serve the destination. If we cannot arrange delivery to your address after you place an order, we will email you to explain the next steps.

Processing and estimated delivery

Allow approximately 3 business days for order processing. After the carrier receives the package, standard shipping generally takes 10–20 business days. Allow approximately 13–23 business days from order to delivery. Customs clearance and local carrier delays can affect the arrival date.

Shipping charges

Standard shipping costs US$5.99. Orders over US$45.98 qualify for free standard shipping. Your shipping charge is shown at checkout before you pay.

Shipment questions

Email theo.yao3@gmail.com with your order number for help with a shipment. If we cannot ship on time, we will contact you about the delay and give you the option to agree to a revised shipment date or cancel the unshipped order for a refund.